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Terms of Service

Last Updated: November 12, 2025
Effective Date: November 12, 2025

1. Agreement to Terms

By accessing or using RivalScoop's competitive intelligence services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

If you are using the Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

2. Description of Service

RivalScoop provides competitive intelligence briefs and market analysis services ("Intelligence Services") delivered via email on a subscription basis. Our Service includes:

The Service is provided "as is" and "as available" without warranties of any kind.

3. Subscription Terms

3.1 Billing and Payment

3.2 Free Trial

3.3 Price Changes

3.4 Cancellation

4. Acceptable Use Policy

You agree NOT to use the Service to:

5. Intellectual Property Rights

5.1 Our Content

All content provided through the Service, including briefs, analysis, and recommendations, is owned by RivalScoop and protected by copyright laws. You receive a limited, non-exclusive, non-transferable license to use this content for your internal business purposes only.

5.2 Your Information

You retain ownership of any information you provide to us. By providing competitor names or focus areas, you grant us license to use this information solely to provide the Service to you.

5.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation to you.

6. Privacy and Data Protection

6.1 Privacy Policy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms.

6.2 California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA). See our Privacy Policy for details.

6.3 Data Security

We implement reasonable security measures but cannot guarantee absolute security. You acknowledge the inherent risks of providing information online.

7. Service Limitations and Disclaimers

7.1 No Guarantee of Complete Coverage

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

  • RivalScoop DOES NOT and CANNOT guarantee detection of all competitor activities
  • Competitors may make moves that are not publicly visible or discoverable
  • Some competitor actions may occur between our monitoring cycles
  • Technical limitations, website blocking, or access restrictions may prevent detection
  • We rely on publicly available information which may be incomplete or delayed
  • Competitor activities in private forums, closed events, or internal communications cannot be tracked

BY USING THIS SERVICE, YOU ACCEPT THE INHERENT LIMITATIONS OF COMPETITIVE INTELLIGENCE GATHERING.

7.2 Specific Exclusions

RivalScoop is NOT responsible for failing to detect or report:

7.3 Not a Replacement for Direct Monitoring

This Service is intended to SUPPLEMENT, not replace, your own competitive monitoring efforts. You remain responsible for:

7.4 No Liability for Missed Intelligence

LIMITATION OF LIABILITY FOR MISSED INFORMATION:

TO THE FULLEST EXTENT PERMITTED BY LAW, RIVALSCOOP SHALL HAVE NO LIABILITY FOR:

  1. Any competitor activity we fail to detect or report
  2. Delayed reporting of competitor activities
  3. Business losses resulting from missed intelligence
  4. Lost opportunities or competitive disadvantage
  5. Strategic decisions made without complete competitor information
  6. Reliance on the absence of reported competitor activity

MAXIMUM LIABILITY: In no event shall our liability for missed intelligence exceed your subscription fee for the affected month.

7.5 Your Acknowledgment of Risk

By subscribing, you acknowledge that:

7.6 No Professional Advice

The Service does not constitute legal, financial, or professional consulting advice. Always consult appropriate professionals for specific guidance.

7.7 Third-Party Information

We analyze information from third-party sources but are not responsible for the accuracy of source materials.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW:

Some jurisdictions don't allow limitation of certain damages; those limitations may not apply to you.

9. Indemnification

You agree to indemnify and hold RivalScoop harmless from any claims, damages, losses, and expenses (including legal fees) arising from:

10. California-Specific Terms

10.1 California Automatic Renewal Law

Under California law, subscription services must clearly disclose automatic renewal terms. By subscribing:

10.2 Dispute Resolution

Any disputes shall be resolved through binding arbitration in Sonoma County, California, under JAMS rules, except:

You waive the right to participate in class actions.

10.3 Governing Law

These Terms are governed by California law, excluding conflict of law provisions.

11. Service Modifications and Termination

11.1 Service Changes

We reserve the right to:

11.2 Termination

We may terminate or suspend your account immediately for:

12. Communication

12.1 Electronic Communications

By using the Service, you consent to receive electronic communications from us, including:

12.2 How to Contact Us

13. Industry-Specific Disclaimers

13.1 Not Insider Information

Our Service:

13.2 Intelligence Sources

We gather information from public sources including but not limited to:

We do not access or attempt to access:

14. Best Practices Advisory

While not legally required, we recommend clients:

15. Miscellaneous

15.1 Entire Agreement

These Terms constitute the entire agreement between you and RivalScoop.

15.2 Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

15.3 No Waiver

Our failure to enforce any provision is not a waiver of our right to do so later.

15.4 Assignment

You may not assign these Terms without our consent. We may assign our rights to any successor.

15.5 Force Majeure

We're not liable for delays or failures due to causes beyond our reasonable control.

16. Updates to Terms

We may update these Terms periodically. Material changes will be notified via:

Continued use after changes constitutes acceptance of modified Terms.

17. Accessibility

We strive to make our Service accessible. Contact us if you need these Terms in an alternative format.

BY USING RIVALSCOOP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, INCLUDING THE LIMITATIONS ON COMPETITIVE INTELLIGENCE COVERAGE AND LIABILITY.

For questions about these Terms, contact legal@rivalscoop.com